horas Privacy Policy

This page describes what we collect when you use horas and how we keep that data protected. We at horas take your privacy seriously. When you open an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or play any game on our platform, we collect certain information. We use that information only to operate horas, verify your identity, process your payments, and comply with applicable law.

We do not sell your personal data to third parties. We do not share your payment details with anyone outside our payment processors. Our servers store your account history, transaction records, and gameplay data securely. This policy explains exactly what we collect, how we use it, and what rights you have over your information.

If you have questions about how we handle your data on horas, our support team can clarify any section of this policy.

What we collect when you join horas

We collect your personal information when you register an account on horas. This includes your full name, email address, phone number, date of birth, and government-issued ID number. We also collect your residential address and, if required by law, your tax identification number. We use this information to verify your identity, comply with anti-money-laundering regulations, and ensure you meet our eligibility requirements.

When you make a deposit on horas, we collect payment information. If you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction amount, timestamp, and confirmation code. If you use a bank transfer via mobile banking, local payment, online payment, or e-wallet, we record your account details and the transfer reference. We never store your full payment credentials—our payment processors handle that securely.

How we use your data on horas

We use your personal information to operate horas and provide our services. We verify your identity before your first deposit. We use your email and phone number to send account notifications, withdrawal confirmations, and support responses. We use your payment information to process deposits and withdrawals and to detect fraud.

We keep records of all your gameplay on horas—every bet, every game result, every withdrawal request. This data helps us resolve disputes, investigate complaints, and ensure fair play. Your complete account history is visible in your dashboard at any time. We also use aggregated, anonymized data to improve our platform, understand user behavior, and develop new features.

Third-party processors and data sharing on horas

We work with third-party payment processors to handle deposits and withdrawals on horas. When you deposit via mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment, those e-wallet providers receive your transaction details. When you use online payment, e-wallet, mobile banking, or local payment, those banks receive your transfer information. We share only the minimum data necessary to complete your transaction. These processors are bound by confidentiality agreements and must protect your data.

We may also share your information with law enforcement or regulatory authorities if required by law. We comply with requests from Indonesian authorities and other jurisdictions where we operate. We do not share your data with marketing companies, data brokers, or any third party for commercial purposes.

Cookies and tracking on horas

We use cookies to keep you logged into horas and to remember your preferences. Cookies are small files stored on your device that help us recognize you when you return. We use session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them). We do not use cookies to track you across other websites.

We may use analytics tools to understand how users interact with horas. These tools collect information about which pages you visit, how long you stay, and what games you play. This data helps us improve our platform. You can disable cookies in your browser settings, though this may affect your ability to use horas.

Your rights regarding your data on horas

You have the right to access your personal information on horas at any time. Your complete account history, transaction records, and gameplay data are visible in your dashboard. You can request a copy of all data we hold about you by contacting our support team.

You have the right to correct any inaccurate information in your horas account. If your name, address, or contact details change, update them in your account settings or contact support. You have the right to request deletion of your account and associated data, subject to legal retention requirements. We may retain some information for compliance purposes even after account closure.

Data security and storage on horas

We apply standard security practices to protect your data on horas. Your personal information and payment details are encrypted using industry-standard protocols. Our servers are protected by firewalls and access controls. We limit access to your data to employees who need it to operate horas.

Our servers may be located outside your jurisdiction. By using horas, you consent to your data being transferred to and stored in other countries. We maintain the same security standards regardless of server location. If you have concerns about data storage, contact our support team for details.

Our commitment to privacy on horas

We at horas are committed to protecting your privacy and operating transparently. We do not sell your data. We do not share your payment information with anyone outside our payment processors. We do not use your data for marketing purposes without your consent. We comply with all applicable data protection laws in the jurisdictions where we operate.

We serve users across Indonesia, including Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. Our support team is available to answer questions about how we handle your data. If you believe we have misused your information, you can file a complaint with our privacy team or with the relevant data protection authority in your jurisdiction.

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes via email or through your horas account dashboard. Your continued use of horas after any update constitutes your acceptance of the updated policy.